Willpower Brand Refund and Return Policy
Overview
Willpower Brand Refund and Return Policy
At Willpower Brand, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order. We offer a straightforward refund and return policy to make the process as easy as possible.
Refund and Return Guidelines:
- Eligibility for Returns:
- You may return items within 30 days of receiving your order.
- To qualify for a return, items must be unused, unworn, and in their original packaging with all tags attached.
- Non-Returnable Items:
- Certain items are non-returnable, including:
- Gift cards
- Sale items (unless stated otherwise)
- Return Process:
- To initiate a return, please contact our customer service team at [insert contact email] with your order number and the reason for the return.
- We will provide you with a return authorization and instructions for sending back your items.
- Shipping Costs:
- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
- We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee that we will receive your returned item.
- Refund Process:
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
- Exchanges:
- If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
- Contact Information:
- For any questions regarding our refund and return policy, please reach out to our customer service team at willpowerbrand@gmail.com or +372 5590 5572.
Thank you for choosing Willpower Brand! We appreciate your business and are here to help. Ensure your shopping experience is a positive one. receive your returned item.
Need help?
Contact us at willpower@gmail.com for questions related to refunds and returns. https://willpowerbrand.com/contact/